AYESHA RAMZAN; ESHAAL NASEEM; HAREEMA KAMRAN; DR. USAMAH IYYAZ BILLAH. Trust me, I’m a Bot: Unraveling AI Chatbot Service Quality’s Impact on Continued Use Intention. Journal of Management and Administrative Sciences (JMAS), [S. l.], v. 5, n. 2, p. 26–41, 2025. Disponível em: http://jmas.lcwu.edu.pk/ojs/index.php/1/article/view/119. Acesso em: 21 jan. 2026.