AZIZ, S.; CHAUDHRY, B. N. Impact of Service Quality of Cellular Companies on Customer Satisfaction in Context of Pakistan. Journal of Management and Administrative Sciences (JMAS), [S. l.], v. 2, n. 1, p. 33–48, 2022. Disponível em: http://jmas.lcwu.edu.pk/ojs/index.php/1/article/view/9. Acesso em: 6 dec. 2025.